The Art Loss Register

Privacy Policy

The ALR (The International Art & Antique Loss Register Limited, company number: 02455350) is committed to safeguarding your privacy. This privacy notice sets out how we collect, use and protect your personal information. 

More detailed information as to when and why we collect information, how we use it, and in what limited circumstances it might be disclosed to others are below.

(1)    What information do we collect?

Personal data is data that that identifies you as an individual or relates to an identifiable individual. We may collect, store and use the following kinds of personal data in order to offer and provide you with our services. This data may come from you directly, or from a third party such as an insurer or loss adjuster:

(a )       information that provided to us for the purpose of registering or searching with us, or signing up to our newsletter, including some or all of the following: your name, postal address, email address, and telephone number;

(b )       information about your visits to and use of this website, including through cookies to make your use of our website easier; and

(c )      information about any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our services.

(2)    Information about website visits and cookies

When you visit our website we may collect standard internet log information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and number of page views. We may use this information in the administration of this website, to improve the website’s usability, including to personalise it for you, and for marketing purposes. This information is not processed in a way which would allow anyone to be identified, and we do not make any attempt to identify those visiting our website.

We use cookies on this website. A cookie is a small text file placed by our website on the device you are using to browse it. These are used to collect information about your usage of our website. You can control your acceptance of cookies by modifying the setting of your internet browser. Some features of our website may not be accessible if you disable all cookies. For more detailed information, please contact us at info@artloss.com.

(3)    Using your personal data

Personal data submitted on this website will be used for the purposes specified in this privacy notice, and to perform any services that you have requested of us, in particular, but not limited to, the registration of items subject to a claim, and checking items with us to establish if they may be subject to a claim.

If you sign up to receive our newsletter via email then we will need to use your personal data to send this to you. We will collect that information when you sign up, and we will then use it to tell you about our work in the fight against art crime and the services we offer; to check our records are correct, and obtain or provide additional information. We won’t share the newsletter email list with other organisations or businesses.

We use a third party provider, Constant Contact, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our newsletter. For more information, please see Constant Contact’s privacy notice. You can unsubscribe to our newsletter at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing us at info@artoss.com

In addition to the uses identified elsewhere in this privacy notice, we may use your personal information to provide other companies and organisations with statistical information about our users, but it will not be possible to identify any individual from this data.

(4)     Disclosure

In addition to the disclosures necessary for the purposes identified elsewhere in this privacy notice, we may disclose information about you: 

(a )       as agreed by you when submitting any search or registration to the ALR under our terms and conditions for search and registration in order to enable us to offer those services to you;

(b )       to the purchaser or seller (or prospective purchaser or seller) of any business or asset which we are (or are contemplating) selling or purchasing; and

(c )        to the extent that we are required to do so by law or regulation.

Except as provided in this privacy notice, we will not provide your information to third parties. The third parties to whom we may disclose your information are obliged to comply with laws and regulations to keep your information confidential and secure. If they would like to use your information for any other purpose, they must notify you and obtain your consent.

(5)    International data transfers

Personal data that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy notice.

Personal data which you provide may be transferred for processing to countries which may not have data protection laws equivalent to those in force in the European Economic Area. We will ensure the adequacy of protection of that data. In particular, if you submit a search or registration request to the ALR then the information you provide will be processed by our experienced team in India, who are run through Albion Consulting Private Limited. The information transferred to that team will be protected through our contractual relationship with them.

(6)    Security of your personal data

We will take reasonable precautions to prevent the loss, misuse or alteration of your personal data.

(7)    Privacy notice amendments

We may update this privacy notice from time-to-time and if so we will notify you by posting a revised version on our website. You may wish to check this page occasionally to ensure you are happy with any changes.  

(8)    Your rights

It is important to us that we maintain accurate information. You are entitled to review, amend, or delete the personal information that we hold. Please email your request to us at info@artloss.com

(9)    Third party websites

The website contains links to other websites. We are not responsible for the content or privacy policies of third party websites.

(10)     Contact

If you have any questions about this privacy notice or our treatment of your personal data, please contact us by email at info@artloss.com or by post to The Art Loss Register, 63-66 Hatton Garden, London, EC1N 8LE.

Company registered in England and Wales. Registration Number: 02455350

© 2018 International Art and Antique Loss Register Limited. Produced by Loft Digital Ltd.